American Banker

The online lender Kabbage continues to add digital offerings for small businesses, with its latest product an artificial intelligence-driven cash-flow dashboard. This is an example of how fintechs are running circles around most traditional banks, in this case by offering financial insights that will likely lead to greater customer loyalty.

Last month, Kabbage launched short-term loans to small business, with terms of anywhere from three to 45 days. In October, the company rolled out Kabbage Payments, a payment-processing solution for small businesses.

The latest product, called Insights, shows small-business owners their cash flow over the past 90 days and their predicted cash flow over the coming month. It also shows them how they compare to other small businesses in their area. This information can help business owners make decisions about cutting expenses or reminding customers to pay their bills.

To create the dashboard, Kabbage gathers customer data from
aggregators and, in some cases, its own payment-processing offering.

The latest product could help small-business owners save time: Research Kabbage conducted recently found that small businesses typically spend more than 20 hours a week on calculating and managing their own cash flow.


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