COVID-19 has disrupted consumer spending habits. As the landscape changes, the rise in eCommerce has accelerated the shift of sales volume away from brick-and-mortar. Did you know: it is estimated that in 2020 the U.S. will see an 18% increase in eCommerce sales year-over-year.As the payments industry looks to adapt to this ‘new normal’, TSG has prepared an infographic covering recent trends and explores how certain payments industry players, such as gateways, are critical to the shift to eCommerce.

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Additionally, using TSG’s Gateway Enterprise Metrics (GEM) platform, the infographic illustrates a sample of May 2020 results from 20 leading industry payment gateways. From uptime to transaction performance, monitoring gateway performance is critical.
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